About Us

hair4x is an international trading company that manufactures and trades virgin hair, hair extensions and top quality wigs. We have been wholesaling sheitels for two years.  Please find the store policies below:

Return and Exchange Policy for wigs:

We are proud to offer our 100% SATISFACTION GUARANTEE RETURN POLICY for our Wigs.

100% SATISFACTION GUARANTEE: We stand behind the quality of our products and we are confident that you will love your purchase. But, if for whatever reason you are unhappy with the product you purchased, please return it to us within 10 days of making the purchase and we will issue a full refund.

AUTHORIZATION OF RETURNS: All returns must approved by hair4x. Please send us an email at info@hair4x.com before returning any items to avoid them being shipped back to your at your expense. ALL UNAUTHORIZED RETURNS WILL BE REFUSED.

CONDITION OF RETURNS: ALL RETURNS MUST BE IN ORIGINAL

CONDITION AND PACKAGING: Items may not have been worn, brushed, had products applied to them or had hair/lace cut at all.

RESTOCKING FEE: All returns will be charged a 15% restocking fee (based upon the items purchase price) and all the shipping charges are the responsibility of the buyer. We do not refund/credit shipping charges, or pay for the return shipment to us.

NOT QUALIFYING ITEMS: Custom units made to your specification, or stock wigs altered or customized according to your specifications, are FINAL SALES and will not be accepted for returns.

Return and Exchange Policy for hair extensions and hair extensions tools:

We are an international trading and manufacturing company. Processing the orders you place through our website generally involves manufacturing the goods that you order specially for you. Therefore, we are unable to accept returns or exchanges. Sales of hair extensions and hair extensions tools are final.

Shipping Information:

For the cardholder’s protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

Cancellation Fees:

For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation after 24 hours of placing order; there will be a 20% cancellation fee charged. Shipping and handling charges are non refundable.

Changes to Order: 

A fee of $5.00 will be charged for any changes or modifications you request to your order after the order is placed. This includes item, color, payment, shipping, or coupon redemption changes. Requests for changes to orders will be accepted up to 10AM (CST) the following business day.

Order Processing: 

Orders are processed within 24 hours of order placement. Orders cannot be changed in any way after this 24 hour period. If item is in stock, item will ship within this 24 hour period; if item is not in stock, processing of your order requires manufacturing and will take 15 days to process. Once shipped, orders arrive within the time frame selected (US Air, US Ground, Canada Air or International) on the order form.? NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card. Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.

Shipping delays: 

We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please email info@hair4x.com

Fraud & Theft: 

CREDIT CARD FRAUD AND THEFT OF OUR MERCHANDISE WILL BE PROSECUTED.

Policy Changes: 

Hair4x reserves the right at our discretion to make changes to these policies. Please check this page periodically for changes.

Company Details: 

HDT LIMITED (Hong Kong)?A Hong Kong Company (registration 1184718)?

Address: ROOM 813, 8/F HOLLYWOOD PLAZA, 610 NATHAN ROAD, KOWLOON, HONG KONG?

Ph.: +86-574-27918867?

Fax: +86-574-27918868?

Email: billing@hdtlimited.com

HDT LIMITED (Mainland China)

Room 717, Bldg. A, Tianyi-Haojing, No. 19 Hualou Street, Haishu District,

Ningbo City, Zhejiang Province, Postal Code 315000,

P.R. China

Ph.: +86-574-27918867

Fax: +86-574-27918868

info@hair4x.com